Control Centre Design

Modern control centres are considered to be complex socio-technical systems. The design and layout of workstations, the allocation of functions between people and equipment, and the interactions between the people working in the control centre itself, all benefit from the application of human factors principles. 

This is particularly relevant as the ability of operators to effectively monitor and manage increasingly complex processes becomes more challenging. 

Our consultants apply human factors best practice in control centre design, which includes:

• A full programme of human factors input to the design of control centres
• Designing error-tolerant systems
• Workstation design and equipment layout to support all operational phases
• Control room ergonomics
• Design of displays, alarms, and controls
• Assessing and predicting operators’ workload demands
• Integrating automated systems into existing control centres
• Defining the operational concept and organisational structure of the control centre