Automated systems still need people to operate, supervise and repair them. Failure to consider human factors in system design results in the disengagement of the workforce, lost situational awareness, unsustainable workload, miscommunication, difficult to use interfaces, poor decisions, and unexpected human failures.

The design of control rooms, human machine interfaces and alarms require careful application of human factors and ergonomics to ensure they are intuitive and safe to use.

That’s why we work with leading technology companies to apply a human-centred approach to the design of these complex systems.